Endpoints or Telephone Devices

VoIP has taken a strong position in the communication market. By end of this year, it is estimated that nearly 45% of all companies in the US will be using IP communication channels exclusively. What this means is that these companies would have given up their TDM or...

The Many Uses Of Call Recording

What happened to the good ole days? The days where you didn’t NEED to make sure people treated each other with integrity and respect? To the days you could count on a person’s word? We’ve evolved as a society, and so technology has adapted as well,...

The Benefits of Call Accounting

We all need a James Bond sometimes. Or, If you prefer to be less grandiose, perhaps you need a Dick Tracy or that guy from “Who Framed Roger Rabbit”. Who ever your chosen watchful eye is, your goals are the same: getting as much data about the functioning of your...