The most basic functionality of an auto-attendant is essentially the mechanized handling of receptionist phone duties. It can transfer calls to various departments in a company and can handle things like entering PIN codes to access account information.
You can have your attendant set up to route calls to different places at different times. For example, if its in the morning, when you are in the office, you can have it set to ring at your desk, at lunch time you can have it set to transfer the call to your secretary or even ring your cell first before transferring to an assistant, and at night you can have it set to go directly to your voice mail.
The Office Phone also provides services to get custom, professional sounding auto-attendant and music on hold services recorded to meet your specifications and needs.
There are many different options that come along with an auto-attendant, and since each of our beautiful phone system options from world class brands such as Avaya, Panasonic, and Toshiba have fantastic built in auto-attendant options, we can help you find the best solution for you. We would love to answer all your questions and help you decide what is the best course of action for you and your business.