5 Ways to Boost Productivity During The Holiday Season

The holidays are generally a difficult time for businesses outside of retail. Everybody is in the mood to be home with their families, eating copious amounts of turkey and figgy pudding, what ever that is. This isn’t a bad thing. People should be encouraged to...

Why Fax? – The Facts About Modern Faxing

Why fax? Why does faxing still exist?  Why isn’t everything just emailed?  Believe it or not, there are reasons faxing still exists.  It is huge in the medical and legal industries, for security reasons. With websites and email service providers getting “hacked” all...

One-Number Mobility: Business On The Go

You know what sucks? When you make a dozen calls trying to reach one person, and you still cant get ahold of them because you don’t know where they are. Sure you could just call their cell phone, but you know they prefer to be called on their office lines....

Endpoints or Telephone Devices

VoIP has taken a strong position in the communication market. By end of this year, it is estimated that nearly 45% of all companies in the US will be using IP communication channels exclusively. What this means is that these companies would have given up their TDM or...

The Many Uses Of Call Recording

What happened to the good ole days? The days where you didn’t NEED to make sure people treated each other with integrity and respect? To the days you could count on a person’s word? We’ve evolved as a society, and so technology has adapted as well,...

The Benefits of Call Accounting

We all need a James Bond sometimes. Or, If you prefer to be less grandiose, perhaps you need a Dick Tracy or that guy from “Who Framed Roger Rabbit”. Who ever your chosen watchful eye is, your goals are the same: getting as much data about the functioning of your...

IP Vs VoIP

The following infographics shows the difference between IP and VoIP...